Honest Mobile

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History

Jul 2026-Oct 2026
October
No incidents reported
September
No incidents reported
August
17
Mon
Degraded service across Smart SIM
5:37 AM

Smart SIM Performance Update — Service Resolved

The Smart SIM connections have remained stable and connected overnight, and we're now considering the incident resolved.

If you're still experiencing issues with your Smart SIM, please restart your phone and try connecting again. If the issue persists, please get in touch with our support team, and we'll be on hand to take a closer look.

We apologise again for the disruption caused and thank you for your patience and understanding while we worked to restore the service.

July
24
Fri
Delay sending new Smart SIMs
10:19 AM

This issue has now been resolved; new and replacement Smart SIMs are being sent as normal.

Thank you for your patience while we worked to get everything back on track.

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